Privacy Policy
Effective
We value your privacy. Please read this Privacy Policy before using the nlcmarketing.com website (the “Website”), which is operated by Next Level Communities, a trade name of Stack Mode LLC, a limited liability company formed in Nevada, United States (“we”, “us”, “our”). It explains what information we collect, why we collect it, who helps us handle it, and the choices you have.
This Privacy Policy applies to everyone who visits the Website. By using the Website you agree to this Privacy Policy. If you disagree with any part of it, please do not use the Website.
What information we collect
We collect information in two ways: what you choose to send us, and what is collected automatically when you visit.
Information you send us through our forms
Strategy session requests, contact messages, broker referrals and guide requests. Depending on the form, we ask for your name, email address, phone number, property or portfolio name, whether you are asking about one community or a portfolio, number of units, website address, the stage of your community, your role, and a message. A broker referral asks for the community or owner you are referring and any context you add. We collect only what you type or choose.
ROI calculator report. If you ask for a report by email, we collect your email address, your name and company if you give them, and the four numbers you entered into the calculator (units, average rent, current occupancy and target occupancy).
Newsletter sign-up. We collect your email address, your name if you give it, and the page you signed up on. Your sign-up is sent to our team by email, and we use it to add you to our newsletter list and to remember if you ask us to remove you.
Information collected automatically
Analytics. We use an analytics service to understand how the Website is used. It records the page address, the page you came from, your screen width, and which pages and buttons are used, such as form submissions, phone and email link clicks, file downloads and links to other sites. It does not record what you type into a form. See “Analytics” below.
Hosting and performance. Our hosting provider receives your IP address and basic browser and device information with each request, as every web host does, and collects page performance measurements.
Spam protection. When you submit a form, our server briefly keeps a scrambled version of your IP address (a one-way hash) together with a count of recent submissions, so that we can limit how many times a form can be sent in a short period. This is held in the server’s memory and is not saved to a database or kept as a list, and we do not keep your IP address in readable form for this purpose.
Browser storage. The Website stores a few small items in your browser. See our Cookie Policy.
How we use your information
To respond to your request, book a strategy session, send a report or a guide you asked for, and follow up about what you asked.
To contact you about our newsletter if you signed up for it.
To understand how the Website is used and to improve it.
To measure which of our marketing efforts lead to enquiries.
To keep the Website secure and prevent spam and misuse.
To meet legal obligations and protect our rights.
With whom we share your information
We share information with the companies that help us run the Website. They may use it only to provide their service to us.
Resend delivers the emails our forms send. A form submission is emailed to our team inboxes. A calculator report is emailed to the address you entered, and a copy with your details goes to our team.
Vercel hosts the Website and provides web analytics and performance measurement.
StackOS is the analytics service described below.
We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or reorganization of our business.
Sale of your information
We do not sell your personal information. We do not use advertising pixels or remarketing tags on the Website.
Cookies and similar technologies
A cookie is a small piece of data sent from a website and stored on your device by your browser. The Website does not set cookies for visitors. It does store a few items in your browser storage, which work in a similar way. Our Cookie Policy lists each item, why it is there and how to remove it.
Analytics
We use StackOS, an analytics service, to count visits and measure results. It does not use cookies. It counts visitors with a value that changes every day, so it cannot follow one person from one day to the next by that means.
When you arrive from an ad click or from a link that carries campaign tags (such as utm_source, or a click identifier from Google, Meta, Microsoft or TikTok), the service keeps those tags in your browser storage for up to 90 days. This lets us credit a later enquiry to the campaign that brought you. You can turn analytics off for your browser by adding ?sm_ignore=1 to the end of any page address on the Website.
We also use Vercel Web Analytics and Vercel Speed Insights, which report page views and how fast pages load.
Children’s privacy
The Website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will take steps to delete it.
How long we keep information
We keep information for as long as we need it for the purposes described in this Privacy Policy, unless the law requires or allows us to keep it longer.
Security
We use reasonable measures to protect the information you send us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have the right to ask us to tell you what personal information we hold about you, to correct it, to delete it, to give you a copy of it, to opt out of the sale of your personal information or its use for targeted advertising, and not to be treated unfairly for using these rights. We do not sell personal information or use it for targeted advertising.
To make a request, contact us using the details below. We may need to confirm your identity first, for example by matching the name and email address you used on the Website. We may be unable to act on a request if we cannot verify who is asking. You may be able to appeal our decision, and if so, we will tell you how when we respond.
Do Not Track
Do Not Track is a browser setting that asks websites not to track you. The Website does not respond to Do Not Track signals. Our analytics service does not use cookies, and you can turn it off for your browser as described under “Analytics”.
Third-party websites
The Website may link to websites run by other parties. We do not control those websites and are not responsible for their content or privacy practices. Please read their privacy policies. A link does not mean we endorse the site or its operator.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. We will post the updated version on this page and update the effective date shown above. Please check back from time to time.
Contact us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
Next Level Communities, a trade name of Stack Mode LLC
5470 Kietzke Ln, Suite 300
Reno, NV 89511
Email: hello@nlcmarketing.com
Phone: (775) 440-6800